Shipping Policy

At Mokosh, we aim to get your order to you as quickly and smoothly as possible. Please read the details below to understand how our shipping process works.

1. Shipping Methods

We offer several shipping methods to accommodate your needs, including:

• Standard Shipping
• Expedited Shipping
• Same-Day Delivery (available for select locations only)
  
  

2. Shipping Rates

• Shipping rates vary depending on the shipping method selected, the weight of the package, and the delivery destination.
• You can view the exact shipping cost at checkout, before finalizing your purchase.

3. Processing Time

• Orders are typically processed within 1 - 3 business days.
• During peak seasons or promotional periods, processing times may be slightly longer than usual.

4. Shipping Time

Once your order has been processed, shipping times vary depending on the shipping method chosen and the destination:

• Standard Shipping: 3 - 7 business days
• Expedited Shipping: 1 - 3 business days

5. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track the status of your order at any time using the provided tracking number.
  

6. Shipping Restrictions

• Certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements.

7. Order Changes or Cancellations

• Once an order has been placed, changes or cancellations may not always be possible, especially once the order has started processing.
• We recommend reviewing your order carefully before completing your purchase.
• If you need to request a change or cancellation, please contact us immediately  we'll try our best to accommodate it before the order is shipped.

 

8. Contact Us

If you have any questions or concerns regarding our shipping policy, please reach out to our customer service team: